Windows NT RADIUS Client Sends Incomplete Accounting Information (173533)

SYMPTOMS

When you have a Routing and Remote Access Service (RRAS) server that is using Remote Authentication Dial-In User Service (RADIUS) authentication and accounting, you may notice that one or more of the following fields of accounting information are not logged on your RADIUS Server:

   NAS-Identifier
   NAS-Port
   Acct-Session-Id
   Framed-Protocol

RESOLUTION

Obtain the Routing & Remote Access Service Hotfix Update mentioned below.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Routing and Remote Access Update for Windows NT Server version 4.0. This problem was corrected in the Routing & Remote Access Service Hotfix Update. You can obtain this update from Microsoft's World Wide Web Site on the Internet at the following location:

http://www.microsoft.com/ntserver/techresources/commnet/RRAS/RRAS_FAQ.asp

NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

http://www.microsoft.com/

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.