WD97: Cannot Open Hyperlinked Document Using Shortcut Menu (173489)



The information in this article applies to:

  • Microsoft Word 97 for Windows

This article was previously published under Q173489

SYMPTOMS

In Microsoft Word 97, when you right-click a hyperlink to a document, point to Hyperlink on the shortcut menu, and then click Open or Open in New Window, the document may not open.

This problem only occurs when you right-click a hyperlink to a document saved on your computer (or network location). This problem does not occur when you right-click a hyperlink to the World Wide Web.

WORKAROUND

To open the file, click the hyperlink instead of right-clicking the hyperlink and using the shortcut menu.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. For additional information about hyperlinks, please see the following article in the Microsoft Knowledge Base:

159940 WD97: General Information About Hyperlinks


Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbbug kbnetwork KB173489