Running Outlook 97 CD Will not Load with IE 4.0 Beta (173251)
The information in this article applies to:
- MSPRESS Running Microsoft Outlook 97 ISBN 1-57231-608-X
This article was previously published under Q173251 SYMPTOMS
If you attempt to insert the CD-ROM from the Microsoft Press book "Running
Microsoft Outlook 97" into a system running Microsoft Internet Explorer 4.0
beta 1 or beta 2, you may receive the following error message:
Unable to run your Web browser and find its main window.
When you click OK, the desktop is restored.
CAUSE
"Running Microsoft Outlook 97" uses a third-party product called WebCD 1.6,
manufactured by Marketscape, Inc. WebCD 1.6 is not compatible with the
beta version of Microsoft Internet Explorer 4.0.
RESOLUTION
MarketScape Inc., the creator of WebCD 1.6, has created a patch for the
tool that will allow it to run under the Microsoft Internet Explorer 4.0
beta.
To download this tool, please point your browser to the following Web site:
Please note that this site is not under the control of Microsoft and may
change without notice. For Microsoft's official statement regarding other
servers, please see the following World Wide Web site:
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
MORE INFORMATION
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 10/20/2000 |
|---|
| Keywords: | kbbug KB173251 |
|---|
|