ARROW or BACKSPACE Keys Do Not Work in Internet Explorer Help (172519)


The information in this article applies to:

  • Microsoft Internet Explorer 4.0 for Windows NT 4.0
  • Microsoft Internet Explorer 4.0 for Windows 95
This article was previously published under Q172519

SYMPTOMS

When you press the ARROW or BACKSPACE keys to navigate within Internet Explorer Help, the Internet Explorer browser window may scroll up or down or left or right, or may return to a previously viewed Web site.

RESOLUTION

To work around this problem, do not use the ARROW or BACKSPACE keys to navigate within Internet Explorer Help.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer 4.0 Platform Preview 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kbui KB172519
©2003 Microsoft Corporation. All rights reserved.