Unable to Format a 1.44-MB Disk on an LS-120 After SP3 (170572)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q170572

SYMPTOMS

After installing Service Pack 3 and when using an LS-120 removable media drive that also reads/writes 1.44-MB disks, you are unable to format a 1.44-MB disk. You can still write to an already formatted disk or to LS- 120 media.

RESOLUTION

Perform the following steps to work around this problem:
  1. Rename %Systemroot%\system32\drivers\Atapi.sys to Atapi.org.
  2. Copy the Atapi.sys from Service Pack 2 to the following directory: 
          %Systemroot%\system32\drivers directory.
  3. Shut down and restart the system.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0 Service Pack 3. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kb3rdparty kbbug kbfix kbHardware KB170572
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