WD97: Alpha: Cannot Use Word 97 Converter with Alpha Word 6.0 (168330)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q168330 SYMPTOMS
If you use the Microsoft Word 97 Import Converter for Word 6.0 and 7.0
with the Alpha version of Word 6.0, the following error message may appear
when you try to open a Word 97 document:
Cannot start MSWRD832.CNV
CAUSE
The Word 97 Import Converter is not compatible with the Alpha version of
Word 6.0.
WORKAROUND
To share documents between Word 97 and the Alpha version of Word 6.0, save
the Word 97 document in a format that the earlier version of Word can read.
To do this, follow these steps:
- In Word 97, open the document you want to share.
- On the File menu, click Save As.
- In the Save As Type box, select a format that the earlier version of
Word can read, such as Word 6.0/95 or Rich Text Format.
NOTE: For information about changing the default save method to something
other than Word Documents, see the following article in the Microsoft
Knowledge Base:
162987 WD97: Supported Non-Word File Formats
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
The x86 versions of Word 6.0 and 7.0 use the Word 97 Import Converter
(Mswrd832.cnv) to read Word 97 documents.
If you are exchanging documents between the Alpha version of Word 97 and
the x86 versions of Word 6.0 and 7.0, the Word 97 Import Converter works
correctly, because the Import Converter is installed in the Setup
process on the computer running the earlier version of Word.
REFERENCES
For more information about the Microsoft Word 97-2000 Import Converter, please see the following article in the Microsoft Knowledge Base: 162214 WD: How to Obtain the Word 97-2000 Import Converter
| Modification Type: | Major | Last Reviewed: | 11/14/2000 |
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| Keywords: | kbbug kberrmsg kbinterop KB168330 |
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