XFOR: Err Msg: (RAS) Phone Book Cannot Be Opened (168292)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q168292 SYMPTOMS
When you attempt to access the Dial-up connections property page,
the following error message appears:
The Remote Access Service (RAS) phone book cannot be opened. It must be
accessible and in the system directory as
\winnt\system32\ras\rasphone.pbk
You can successfully start the remote access service (RAS) from a command
line, and Winnt\System32\Ras\Rasphone.pbk exists and is accessible.
CAUSE
The IMCAdmin extension attempts to open Rasphone.pbk based on a relative
path from the ADMIN$ share. If this share is missing or has been removed
the IMCAdmin extension will be unable to access the Rasphone.pbk file. This
path is hardcoded into the following extension:
\\servername\admin$\system32\ras\rasphone.pbk
If the location of this file changes you will receive this error message.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbprb kbusage KB168292 |
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