XCLN: DCOM95 Causes Invalid Page Fault in Awfxcg32.dll (167246)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Outlook 97
This article was previously published under Q167246

SYMPTOMS

After you install DCOM95 that ships with Visual C++ 5.0, Visual Basic 5.0, and Visual Studio 97, Microsoft Outlook (and Microsoft Exchange) stop with the following message when exiting:
OUTLOOK caused an invalid page fault in module AWFXCG32.DLL at
0137:7f7ef389.
Registers:
EAX=010f04d8 CS=0137 EIP=7f7ef389 EFLGS=00010206
EBX=815df4f4 SS=013f ESP=0062fb58 EBP=0062fd34
ECX=0000000c DS=013f ESI=bff7eeed FS=25cf
EDX=815d4878 ES=013f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 08 85 c9 8d 51 ff 89 10 74 1a e8 e3 96 ff ff
Stack dump:
0062fd34 7f7e0000 815d48ac 815df4f4 00400850 bff7b9b5 7f7e0000 00000000 00000000 7f7e0000 815d48ac 815df4f4 00000000 00000091 815df4f4 c105cf34

MORE INFORMATION

DCOM stands for Distributed Component Object Model. It is essentially a new OLE. It replaces all of your old OLE files. It can be removed under the Add/Remove Programs in Control Panel. This will fix the problem.

This problem has only been seen to occur with MSFAX installed.

For more information about correcting this problem in Outlook 97, please see the following article in the Microsoft Knowledge Base:

175314 OL97: Outlook Caused an Invalid Page Fault in AWFXCG32.DLL

RESOLUTION

To resolve this problem, get the latest version of DCOM.

STATUS

Microsoft has confirmed this to be a problem in version 4.0 of Microsoft Exchange. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbbug kbusage KB167246
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