XADM: Store Defrag Fails with Access Violation (166629)
The information in this article applies to:
- Microsoft Exchange Server 5.0
This article was previously published under Q166629 SYMPTOMS
When you are defragmenting the Microsoft Exchange Server Information Store
and you specify "EDBUTIL /d /ispriv," Microsoft Exchange Server stops
responding. An access violation error message similar to the following
appears:
EDBUTIL.EXE - Application Error
The instruction at "0x<some-memory-address>" referenced memory at
"0x00000000". The memory could not be written. Click OK to terminate
or CANCEL to debug the application."
In addition, a Drwtsn32.log and User.dmp file are created if Dr. Watson
is configured properly as the default system debugger.
CAUSE
While defragmenting the attachments table, even if data to be copied is
zero-length, the utility assumes that it has traversed down the tree one
level, and so it inappropriately "backs up" one level to continue
defragmenting. This can result in the access violation.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.
This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack.
For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix kbusage KB166629 |
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