Microsoft Excel 97 Causes a Windows NT Access Violation (163891)

The information in this article applies to:

Microsoft Windows NT Workstation 4.0
Microsoft Windows NT Server 4.0

This article was previously published under Q163891

SYMPTOMS

Microsoft Excel 97 may cause an access violation when you create OLE links with a Word document. You will receive the following error message:

Excel.exe - Application Error
The instruction at "0x30053409" referenced memory at "0x06460504".
The memory could not be "read'.
Click ok to terminate the application.

CAUSE

RESOLUTION

To resolve this problem, obtain the latest Microsoft Windows NT 4.0 US Service Pack. For more information on obtaining the latest service pack, please see the following article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.

Modification Type:	Major	Last Reviewed:	10/13/2003
Keywords:	kbbug kbfix KB163891