Installing Sound Blaster 16 Value Disables PS/2 Mouse (163888)


The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q163888

SYMPTOMS

When you install an ISA Plug and Play device, such as a Sound Blaster 16 Value sound card, your PS/2-style mouse may stop responding.

CAUSE

This problem can occur on computers on which the Plug and Play BIOS (rather than Windows 95) assigns resources to ISA Plug and Play devices. The Plug and Play BIOS may assign IRQ 12 to the IDE drive and disable the mouse port.

RESOLUTION

To resolve this issue, disable the BIOS Plug and Play support in the computer's CMOS settings to allow Windows 95 to configure the hardware.

For information about your computer's BIOS and its capabilities, consult your computer's documentation or manufacturer.
Modification Type:MajorLast Reviewed:2/2/2001
Keywords:KB163888
©2002 Microsoft Corporation. All rights reserved.