Volume Control May Not Be Installed with Some Sound Cards (163886)


The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release 2.1
  • Microsoft Windows 95 OEM Service Release 2.5
  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
This article was previously published under Q163886

SYMPTOMS

The Volume Control tool may not be available after you install Windows.

CAUSE

Tools such as Volume Control are installed based on the hardware detected during the installation of Windows. If the computer contains an ISA Plug and Play device that is not turned on by the BIOS, the device is not detected until after Windows is installed.

RESOLUTION

To resolve this issue, use either of the following methods:

Method 1

When you install Windows, use the Custom Setup option. When you are prompted to select the components you want, select Volume Control in the Multimedia section.

Method 2

If Windows is already installed, follow these steps to install Volume Control:
  1. In Control Panel, double-click Add/Remove Programs.
  2. On the Windows Setup tab, click Multimedia, and then click Details.
  3. Click the Volume Control check box to select it.
  4. Click OK.
  5. Click OK.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbprb kbsetup kbsound KB163886
©2004 Microsoft Corporation. All rights reserved.