CSNW Clients Cannot Delete Print Jobs on NetWare Print Queue (163876)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q163876

SYMPTOMS

Users using Client Services for NetWare (CSNW) cannot cancel print jobs that they have created on print queues on a NetWare server.

CAUSE

There is a problem in the CSNW print provider whereby it never issues the request to delete the print job to the NetWare server.

RESOLUTION

A fix is available from Microsoft Technical Support to resolve this problem.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Modification Type:MajorLast Reviewed:8/8/2001
Keywords:kbbug KB163876
©2002 Microsoft Corporation. All rights reserved.