Error Message: Error Initializing the Cache (163553)
The information in this article applies to:
- Microsoft Windows 95 OEM Service Release 2
- Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q163553 SYMPTOMS
You may receive the following error message when you are prompted to log
in after the first reboot after reinstalling OEM Service Release 2 (OSR2),
or when you are initially setting up the network components after you are
prompted to supply the computer name and workgroup:
Error Initializing the cache. Shutdown all programs and run scandisk
or chkdsk. Delete the cache, cookies and history directories in your
windows directory and then restart IE. If the problem persists
reinstall IE.
CAUSE
The Windows folder may contain one or more of the following files:
- Temporary Internet Files
- Cookies
- History
The presence of one or more of these files prevents Runonce from creating
the Temporary Internet Files, Cookies, or History folder that Microsoft
Internet Explorer needs to store cached data.
This error can also be caused if the thread that reads data from and
writes data to these folders attempts to access the folders before the
thread that creates the folders has finished.
RESOLUTION
If a file with one of the names listed above exists in the Windows folder,
remove the file. Then, run Setup again or add the network components.
MORE INFORMATION
The first reboot may take a long time if Internet Explorer cannot set up
the Temporary Internet Files, Cookies, or History folders.
During the first boot, you may see the error message six times; five
consecutive times, and then once during the setup of Control Panel. There
is a timeout each time you receive the error message.
| Modification Type: | Major | Last Reviewed: | 9/30/2003 |
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| Keywords: | KB163553 |
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