"Error Reading Disk..." Unpacking Multi-Disk Pack And Go File (163389)

The information in this article applies to:

Microsoft PowerPoint for Windows 95

This article was previously published under Q163389

SYMPTOMS

When you attempt to unpack a presentation from multiple disks using Pack And Go setup (Pngsetup.exe), the following message appears:

The Presentation was successfully installed in <Path>. Would you like to run the slide show now?"

When you click Yes, the screen turns blue and you receive the following error message:

Error Reading Disk in Drive A:

CAUSE

Pack And Go is searching for the original Pngsetup.exe file and is unable to find it on the current disk (the last disk in the series).

RESOLUTION

When you receive the "Error Reading Disk in Drive A" error message, insert disk 1 of the series of disks that was created by Pack And Go setup, and then press Enter.

STATUS

Microsoft has confirmed this to be a problem in Microsoft PowerPoint version 7.0. We are researching this problem and will post new information here as it becomes available.

MORE INFORMATION

When Pack And Go setup is used to pack a presentation across multiple disks, the following two files are copied to the first disk in the series:

   Pngsetup.exe      The application that unpacks the presentation on the
                     disks.

   Pres0.png         The first file of the actual presentation information.

When you finish unpacking a presentation, your computer may need to access the Pngsetup.exe file again. If the file is not on the current disk, your computer interprets this as an unreadable disk.

Modification Type:	Minor	Last Reviewed:	8/17/2005
Keywords:	kberrmsg kbpng kbprb KB163389