WD97: Not Enough Memory with Effect Preview in Photo Editor (163305)
The information in this article applies to:
- Microsoft Word 97 for Windows
- Photo Editor 97
This article was previously published under Q163305 SYMPTOMS
In Microsoft Photo Editor, if you choose any of the effects that has a
preview, the computer may stop responding (hang), or one of
the following error messages may appear in the preview window:
Not enough memory for effect preview
-or-
General Protection Fault
-or-
Access Violation
-or-
Divide by Zero
CAUSE
This error may occur when both of the following conditions are true:
- You chose one of the following special effects from the Effects menu:
Chalk and Charcoal
Emboss
Graphic Pen
Notepaper
Watercolor
Stained Glass
Stamp
Texturizer
- You are using any of the following video cards:
RESOLUTION
To correct this problem, contact the video card manufacturer and obtain an
updated driver for that card.
For information about how to contact third-party vendors, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z WORKAROUND
To work around this problem, use either of the following methods.
Method 1: Change the video driver to standard VGA or super VGA.Method 2: Change the resolution or the number of display colors.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 7/25/2001 |
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| Keywords: | kbbug kbgraphic kbHardware kbinterop KB163305 |
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