PRB: Sysdiff Cannot Be Used to Apply Service Pack (163303)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q163303
SYMPTOMS
When you build a Sysdiff package that includes a Windows NT Service Pack
and apply it to another computer, you may receive the following error
message on a blue screen:
STOP: C000021A The Session Manager terminated unexpectedly with Status
0xc0000005
CAUSE
Sysdiff cannot update system components that are currently in use. Sysdiff
is designed to install new components only.
RESOLUTION
Apply the Service Pack in Unattended Setup mode with the UPDATE /U
command, or during an Unattended Setup with following method:
- Create a distribution share point. Refer to Chapter 4 of the Microsoft
Windows NT OEM Preinstallation Kit (OPK) User's Guide for more
information.
- Create the following folders within an existing distribution share
point folder. (See the OPK User's Guide for more information about
creating a distribution folder.) The following example assumes you
already have a distribution folder:
mkdir c:\<dist>\$oem$\C mkdir c:\<dist>\$oem$\C\SP3 mkdir c:\<dist>\$oem$\C\SP3\<i386>
where <dist> is the name of the existing distribution share point
folder, and <i386> corresponds to the platform type (PPC for PowerPC,
Alpha for DEC Alpha) you are installing.
- Copy all the files from the appropriate platform folder, and two tag
files from the Windows NT 4.0 Service Pack 3 compact disc to the SP3
folder. For example, use
copy <d>:\i386\*.* c:\dist\$oem$\C\SP3\<i386> copy <d>:\spcdrom.40 c:\dist\$oem$\C\SP3 copy <d>:\disk1 c:\dist\$oem$\C\SP3
where <d> is the CD-ROM drive letter and <i386> is the target platform.
- Create a Cmdlines.txt file (using Notepad, for example) with the
following content. Save the file in the $oem$ folder in the
distribution share point
[Commands]
".C:\SP3\<i386>\update /u /z"
where <i386> is the name of the target platform.
- Create or update an existing Unattend.txt file that contains the
following line in the [Unattended] section:
[Unattended]
OemPreinstall = yes
- Run Windows NT 4.0 Setup in Unattended mode using the Unattend.txt
file. For example:
c:\dist\winnt /u:unattend.txt
For additional on information, please see the following article in the
Microsoft Knowledge Base:
168814
Installing WinNT 4.0 Service Packs During Unattended Install
Modification Type: | Minor | Last Reviewed: | 2/24/2005 |
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Keywords: | kbprb kbSBK kbsetup KB163303 |
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