"Fatal Exception 0D" Error Message Installing Program (162390)
The information in this article applies to:
This article was previously published under Q162390 SYMPTOMS
When you are installing any program that uses the Windows Install
wizard or the InstallShield installation program, you may receive the
following error message:
A Fatal Exception Error 0D has occurred in VxD VMM(01) + 00001840
CAUSE
This error message can occur if you have Stacker version 4.1 installed on
your computer.
RESOLUTION
To resolve this issue, use either of the following methods:
- Contact Stac Electronics for a possible fix.
- Disable 32-bit disk access for all drives. To do this, follow these
steps:
- Click Start, point to Setting, and then click Control Panel.
- Double-click System.
- On the Performance tab, click File System.
- On the Troubleshooting tab, click the "Disable all 32-bit protect-
mode drivers" check box to select it.
- Click OK, and then click Close.
- Click Yes when you are prompted to restart your computer.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or other-
wise, regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | kb3rdparty kberrmsg kbprb kbsetup KB162390 |
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