XCLN: Outlook Users Can't Access/Update Public Free/Busy Data (161944)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Outlook 97
This article was previously published under Q161944 SYMPTOMS
When you are using Outlook and you try to view the free/busy times of
someone who is in another site, you may be notified that you cannot access
the calendar folder.
When attempting to modify a calendar item the following error message
appears:
Unable to update public free/busy data.
CAUSE
The error happens when a call is made to OpenItem on the public store with
the entry ID of your public free/busy message. The entry ID is correct, but
the call returns MAPI_E_CALL_FAILED.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 4.0.
This problem was corrected in the latest Microsoft Exchange 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix kbusage KB161944 |
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