Internet Mail Stops Responding While Downloading Messages (161904)



The information in this article applies to:

  • Microsoft Internet Mail and News 1.0 for Windows 95

This article was previously published under Q161904

SYMPTOMS

While you are downloading a message, Internet Mail may stop responding (hang). This usually occurs when there is a long list of names on the To or Cc lines in the message.

CAUSE

The message you are downloading has a very large header, typically larger than 4 kilobytes (K).

RESOLUTION

To resolve this behavior, download the updated version of Internet Mail and News 1.0. For information about obtaining the updated version of Internet Mail and News 1.0 for Windows 95 and Windows NT 4.0, see the following article in the Microsoft Knowledge Base:

154457 Availability of Microsoft Internet Mail and News


Modification Type:MajorLast Reviewed:6/24/2004
Keywords:KB161904