WD: Error 3009 -The Redirector Failed to Unlock Part of a File.. (161883)
The information in this article applies to:
- Microsoft Word for Windows 6.0
- Microsoft Word for Windows 6.0a
- Microsoft Word for Windows 6.0c
- Microsoft Word for Windows NT 6.0
- Microsoft Word for Windows 95
- Microsoft Word for Windows 95 7.0a
- Microsoft Word 97 for Windows
- the operating system: Microsoft Windows NT 3.51
- the operating system: Microsoft Windows NT 4.0
This article was previously published under Q161883 SYMPTOMS
When you save a Word document to a Windows NT server, the following error
message may be returned to the Windows NT Event Log:
Error 3009 - The redirector failed to unlock part of a file on server
<Server Name>.
CAUSE
This message indicates that the server no longer knows about a lock that
Word placed on the file.
Example
Suppose you open a file that is located on a server in Word. If the server
that the file is on goes away and comes back (for example, if it crashes
and is then reset or power cycled), Word tells the server to release the
lock on the file when you close the file. However, because the server has
been reset, it no longer knows about the lock and returns the error message
to the Windows NT Event log.
STATUS
This problem has been identified as a Windows NT environment issue.
The problem was corrected in Windows NT version 4.0 Service Pack 3.
For additional information, please see the following article in the
Microsoft Knowledge Base:
163525 Delay When Saving Word 7.0 File to Windows NT 4.0 Server
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
|---|
| Keywords: | kberrmsg kbnetwork kbprb KB161883 |
|---|
|