PRA: MS Office/Access CCP Does Not Detect Personal ORACLE 7.2 (161399)
The information in this article applies to:
- Microsoft Access 97
- Microsoft Office 97 Professional Edition for Windows
This article was previously published under Q161399 SYMPTOMS
The Compliance Checking Program (CCP) in the upgrade versions of Microsoft
Office 97, Professional Edition and Microsoft Access 97 fails to recognize
Personal ORACLE 7.2 as an application that qualifies for the competitive
upgrade program.
RESOLUTION
Call Microsoft Technical Support for assistance installing your upgrade
version of Microsoft Access 97 or Microsoft Office 97 Professional
Edition. To obtain the support phone number for your product, please visit
Microsoft's "Support Options & Phone Numbers" Web page at the following
address:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Access 97 and
Microsoft Office 97, Professional Edition. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
MORE INFORMATION
If you own certain database applications, you qualify for the Microsoft
Access competitive upgrade. That means you can buy an upgrade version of
Microsoft Access at a reduced price. The Setup program checks for
qualifying products before it installs Microsoft Access.
Personal ORACLE 7.2 is one of the products that qualifies for the
competitive upgrade program. However, the Setup program fails to
recognize it as such.
| Modification Type: | Minor | Last Reviewed: | 3/9/2005 |
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| Keywords: | kbsetup KB161399 |
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