OL97: Attachment Does Not Copy Using Drag-and-Drop Feature (161302)
The information in this article applies to:
This article was previously published under Q161302 SYMPTOMS
When you use the drag-and-drop feature to copy a Microsoft Outlook 97 item
from one folder to another, attachments are not copied if the folders are
of different types.
CAUSE
If you drag an item between the same type folders, Outlook moves the item
and all of its attachments to the destination folder.
If you drag an item between different type folders, Outlook copies the item
rather than moving it. The way Outlook copies the item depends on the type
of item and folders. By default, Outlook conserves disk space by not
including attachments when you drag items between folders of different
types.
For example, if you drag an e-mail message that includes an attachment from
a Mail folder to a Calendar folder, Outlook creates a new Calendar
Appointment containing the e-mail text without attachments. On the other
hand, if you drag an e-mail message that includes an attachment from a Mail
folder to a Journal folder, Outlook creates a new Journal entry with a
shortcut to the original e-mail message. Some folder types, such as Notes,
cannot include attachments.
WORKAROUND
To gain more control, use the right mouse button to drag items between
folders. When you release the right mouse button on the destination folder,
a shortcut menu appears displaying the available Copy and Move options. If
the destination folder is capable of storing the attachment, you can select
an option to copy or to move with attachment.
| Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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| Keywords: | kbprb KB161302 |
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