Internet News May Hang When Accessing Newsgroups List (160023)
The information in this article applies to:
- Microsoft Internet Mail and News 1.0 for Windows 95
This article was previously published under Q160023 SYMPTOMS
When you click the Newsgroups box in Internet News, Internet News may
stop responding (hang).
CAUSE
This behavior can occur if the <Servername>.sub file in the Program
Files\Internet Explorer\Internet Mail and News\<Username>\News folder is
damaged.
RESOLUTION
To resolve this issue, delete the <Servername>.sub file. To do so, follow
these steps:
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type "*.sub" (without quotation marks), and then
click Find Now.
- Click the .sub file(s) in the results list, and then click Delete.
NOTE: When you delete this file, your list of newsgroups and subscribed
newsgroups is deleted. You must resubscribe to the newsgroups you want.
MORE INFORMATION
<Servername> is the name of your news server. If you use more than one
news server, there is a <Servername>.sub file for each server.
| Modification Type: | Major | Last Reviewed: | 6/29/2004 |
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| Keywords: | KB160023 |
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