XADM: Mailboxes Show Multiple Instances in Admin Resources Page (159171)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q159171 SYMPTOMS
When you are using the Microsoft Exchange Server Administrator program to
view the Mailbox Resources tab of the Private Information Store object in
the server container, the same mailbox may be listed more than once.
CAUSE
When the call by the Information Store to look up a mailbox's root folder
ID fails (for example, RPC busy), a new mailbox is created upon message
delivery.
MORE INFORMATION
The Information Store will only resort to creating a new mailbox if the
record is not found in the JET database.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0.
This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix KB159171 |
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