Neverhood: Sound is Distorted or Choppy on Some Computers (159040)

RESOLUTION

Make sure you have installed the newest version of sound card drivers available for your sound card.

The Neverhood compact disc contains updated drivers for many of the available sound cards. If a folder for your sound card is not listed in the Setup folder on The Neverhood disc, please contact the manufacturer of your sound card for the latest drivers.

See the instructions below for Changing An Audio Driver if your sound drivers are available on The Neverhood disc.

NOTE: If updating the sound card driver does not correct the stuttering, you can turn off the background music. All of the other sound effects will still be active and the animated sequences will still have sound.

To turn off the background music, do the following:

1. Press the your keyboard ESC key. This opens the Options Menu.
2. Set the Music Is ON option to OFF.

Changing A Driver

To install the updated driver from The Neverhood compact disc, do the following:

1. Click the Start button, point to Settings, and then click Control Panel.
2. In Control Panel, double-click the Add New Hardware icon, and then click Next.
3. When you are asked if you want Windows to search for your new hardware, click No, and then click Next.
4. Under Hardware Types, select "Sound Video and Game controllers", and click Next.
5. Click the Have Disk... button, and then click Next.
6. In the Copy Manufacturer's Files From area type the following:

   D:\setup\<manufacturer's folder name>

   where D is your CD-ROM drive letter and <manufacturer's folder name> is the name of the manufacturer of your sound card.
7. Click OK.
8. Select the correct driver for your sound card from the Models list in the Select Device window, and then click OK.
9. Restart your computer.

For more information about obtaining the correct sound card driver for your computer, please refer to your sound card documentation or contact your sound card manufacturer.