Mouse Hangs When Refresh Button in Device Manager Is Used (158943)



The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1

This article was previously published under Q158943
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you click the Refresh button in Device Manager, the mouse may stop responding (hang) for a few seconds, or the computer may stop responding.

CAUSE

The computer may have a SCSI interface card or built-in SCSI device.

RESOLUTION

The computer (or mouse) is not hung. After pausing for a few seconds, the system should work normally.

MORE INFORMATION

SCSI controller drivers or SCSI device drivers may cause this behavior. To test this, disable the device or remove real-mode drivers for the device to see if the behavior is minimized.


Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kbenv kbprb KB158943