XADM: SP3 Update Fails When Running Admin Only (158731)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q158731 SYMPTOMS
You receive the following error when running the Service Pack 3 (SP3)Update
program to update a server that is only running the Microsoft Exchange
Server Administration program:
This version of Exchange Setup can only upgrade servers that are
4.0a/SP2. Upgrade the server to 4.0a/SP2 and then run Setup again.
CAUSE
The Update program is looking for registry entries that do not get
installed when only the Exchange Administrator program is installed.
RESOLUTION
To resolve the problem, modify the registry;
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows NT. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.
- Start Registry Editor (Regedt32.exe).
- Under the HKEY_LOCAL_MACHINE subtree, go to the following subkey:
SOFTWARE/Microsoft/Exchange/Setup:
- Add the following value:
NewestBuild
Add this value as a REG_DWORD, and enter the Data "3e2" in hexadecimal.
The full entry in the registry will look like this:
NewestBuild : REG_DWORD : 0x3e2
- Quit Registry Editor.
MORE INFORMATION
Microsoft has confirmed this to be a problem in Microsoft Exchange version
4.0. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | KB158731 |
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