WD97: AutoRecover Doesn't Create Recovered Document (158700)

SYMPTOMS

The AutoRecover feature does not create a recovered file or the progress meter does not appear at the designated time interval.

NOTE: Because of this behavior, if you are editing a macro in the Microsoft Visual Basic Editor and Word fails, the macro will not be recovered.

CAUSE

AutoRecover only functions on a document that has been modified during the current session. If you are working only in the Visual Basic Editor while you have a document open in Word, Word is unable to recognize that the document has been modified.

WORKAROUND

To invoke automatic document recovery for both the document and the Visual Basic Editor, make a change to the document. For example, press ENTER one time and then click the Undo button.

AutoRecover will now recover both the document and the macros if Word stops or if your computer shuts down unexpectedly.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The AutoRecover feature is used in Word to recover a document if your computer loses power or if an application error occurs while you are working in a document. The AutoRecover feature does not replace a normal save of a document. Word does not have a feature that automatically saves your documents. You should save your document periodically by clicking Save on the File menu. You should also save your macro periodically by clicking Save <host document> on the File menu in the Visual Basic Editor. This will save the current project and all of its components including forms and modules.

For additional information, please see the following article in the Microsoft Knowledge Base:

156574 What Is the AutoRecover Feature in Word?