WD97: Wizard Vanishes When Run from Banyan Vines Server (158493)



The information in this article applies to:

  • Microsoft Word 97 for Windows

This article was previously published under Q158493

SYMPTOMS

When you run one of the wizards in Word 97, the wizard vanishes. Most of the wizards do not display an error message; however, the Fax Wizard will display an error indicating that it cannot locate a file.

CAUSE

This problem occurs when the wizards and templates are installed to a Banyan Vines server instead of to your local computer.

WORKAROUND

To work around this problem, copy the wizards and the templates to your local Template directory.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000.

Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbbug KB158493