WD: Errors, Problem Inserting CMYK JPEG Image (158432)
The information in this article applies to:
- Microsoft Word for Windows 95
- Microsoft Word for Windows 95 7.0a
This article was previously published under Q158432 SYMPTOMS
When you insert a CMYK or a Joint Photographic Experts Group (JPEG)
formatted graphic into a Word document, the graphic may be displayed as a
box with an X inside it or you may receive one of the following error
messages:
- Cannot open file.
- or -
- This graphics file may be damaged and cannot be converted <filename>.
CAUSE
Microsoft Word version 7.x cannot convert CMYK JPEG graphics.
WORKAROUND
To work around this problem, use either of the following methods:
Method 1:
Use a different JPEG format, such as gray scale or RGB.
Method 2:
Use another graphic format that Word supports, such as Tagged Image File
Format (TIFF), Encapsulated PostScript (EPS), CGM, BMP, or WMF.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed above.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbbug kbgraphic kbpending KB158432 |
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