"Stop 0xc000021a" During Setup (158376)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q158376

SYMPTOMS

When you install Windows NT 4.0, you may receive the following error message after the second restart:
Setup was unable to verify your C drive...
Installation then continues. After the third restart, you receive the following error message on a blue screen:
Stop: c000021a {Fatal System Error}
The Session Manager Initialization system process terminated unexpectedly with a status of 0xc000022 (0x00000000,0x0000000)
The system has been shut down

CAUSE

This error occurs if the Administrator's rights are restricted on the NTFS partition on which Windows NT is being installed.

RESOLUTION

Make sure that the Administrators have full rights on the NTFS partition before you install or upgrade Windows NT.

MORE INFORMATION

Setup uses the Administrator account for maximum access during the upgrade.
Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbsetup KB158376
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