Black Screen During Windows NT 4.0 Upgrade on DEC (158372)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q158372

SYMPTOMS

When you perform an upgrade to Windows NT 4.0 on a DEC PC XL 590 computer with a Diamond Viper 9000 video card, the screen may go black when the computer switches from text mode to graphical mode during Setup.

CAUSE

This behavior occurs if you initiate the upgrade with the /B switch.

RESOLUTION

To resolve this issue, use either of the following methods:
  • Install Windows NT 4.0 again. Install Windows NT into a folder other than the one that currently contains Windows NT.
  • Do not use the /B switch. Run Setup using the three boot floppy disks.
Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbsetup KB158372
©2002 Microsoft Corporation. All rights reserved.