Mac Multimedia: Network Connection May Cause Problems (158351)
The information in this article applies to:
- Microsoft Ancient Lands for the Macintosh 1.0
- Microsoft Art Gallery for the Macintosh 1.0
- Microsoft Bookshelf for the Macintosh 1993, 1994, 1995, 1996-1997 editions
- Microsoft Cinemania for Macintosh, 1994, 1995, 1996, 1997 editions
- Microsoft Dangerous Creatures for the Macintosh 1.0
- Microsoft Dinosaurs for the Macintosh 1.0
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh
- Microsoft Encarta 96 Encyclopedia for Macintosh
- Microsoft Encarta 97 Encyclopedia for Macintosh
- Microsoft Isaac Asimov's The Ultimate Robot for the Macintosh
- Microsoft Musical Instruments for the Macintosh 1.0
- Microsoft Cinemania for the Macintosh 1996 edition
- Microsoft Cinemania for the Macintosh 1997 edition
- Microsoft The Ultimate Frank Lloyd Wright for the Macintosh 1.0
- Microsoft Wine Guide for the Macintosh 1.0
- Microsoft Wine Guide for the Macintosh 1.0a
- Microsoft Wine Guide for the Macintosh 2.0
This article was previously published under Q158351 SYMPTOMS
When you use one of the programs listed at the top of this article over a
network, you may experience some of the following behaviors:
- Error messages requesting that a CD-ROM to be inserted.
- Computer stops responding (Hangs)
CAUSE
When a program requests a media item (such as a sound, picture, or movie)
from its source (usually a CD-ROM), you may receive an error message or the
computer may stop responding if the program doesn't find the requested item
within a reasonable amount of
time.
RESOLUTION
To resolve the problem, use some of the following troubleshooting methods
- As a test, try running the program from a local CD-ROM drive (if
available).
- Make sure the network is functioning reliably and that the
program always has access to the source media.
- Attempt to connect two computers directly via a serial
cable, using the printer or modem port on the computers.
MORE INFORMATION
Programs shipped on compact disc are often designed to have access to a
local CD-ROM drive. When the program is forced to depend on a network
connection, the information may not be received within an allowable amount
of time.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | KB158351 |
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