XFOR: ErrMsg: Event ID 1035 - Unable to Open or Read a Message (158151)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
This article was previously published under Q158151 SYMPTOMS
The Microsoft Schedule+ Free/Busy Connector displays the following event
log messages shortly before causing an application exception error:
- 1035: Unable to open or read a message in the Microsoft Schedule+
Free/Busy Connector Inbox from %1.
- 1022: 1 inbound message processed.
- 1038: Unable to access the Microsoft Schedule+ Free/Busy Information
Folder
If symbols are loaded, the Dr. Watson log normally indicates that an
exception error occurred in the RtlEnterCriticalSection function, often at
location 77f6748e.
CAUSE
The Microsoft Schedule+ Free/Busy Connector may cause an exception error
when processing a message containing Free/Busy data from another server
that contains multiple users, and the users are not in the directory
service. The users existed at one time and were deleted. The tombstone on
the information has not yet expired, causing the last update of Free/Busy
data to be sent.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 4.0 and 5.0.
This problem was corrected in the latest Microsoft Exchange Server 4.0 and 5.0
U.S. Service Packs. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix kbusage KB158151 |
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