XL97: Cloud Callout Is Not Printed Correctly on HP Printer (157557)
The information in this article applies to:
- Microsoft Excel 97 for Windows
- Microsoft Word 97 for Windows
- the operating system: Microsoft Windows 95
This article was previously published under Q157557 SYMPTOMS
When using a Cloud Callout drawing object in one of the products listed
at the beginning of this article, the callout is not completely printed
when you use the HP LaserJet 3si, HP LaserJet 4 or HP LaserJet 4si printer
driver included with Windows 95. When the callout is printed, the "body" of
the callout is printed correctly, but the "tail" is not printed or is not
printed correctly.
CAUSE
This problem may occur if the callout Line Color is changed to a color
other than black or white.
This problem is caused by a limitation of the Windows 95 Universal Printer
Driver. The Universal Printer Driver causes all lines to be rendered in
flat black or white (no dithering). The line for the "body" of the cloud is
rendered as a path-widened fill when printed; therefore, it is being dithered
properly. The line for the "tail" of the cloud is rendered as lines when
printed; therefore, the "tail" is not dithered and is rendered as either flat
black or white.
WORKAROUND
Select black or white for the Line Color of the Cloud Callout.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Windows 95
Universal Printer driver.
MORE INFORMATION
The third-party product discussed here is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kb3rdparty kbprb kbprint KB157557 |
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