External Library Procedure Error When Installing SP4 (155215)


The information in this article applies to:

  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
This article was previously published under Q155215

SYMPTOMS

When you run Update.exe in Windows NT 3.51 Service Pack 4 on the SYS volume of a FPNW server you might receive the following error:
External library procedure IsFileOpenedExclusive reported the following error: failed to generate a temporary file.

RESOLUTION

Service Pack 4 is trying to update files in the PUBLIC and LOGIN directories for FPNW. The permissions on these directories must be set to EVERYONE: Full Control for the Update program to apply the new files.

For additional information, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 147642
TITLE : NetWare Files Overwritten When Updating To Windows NT 3.51 SP4

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51 Service Pack 4. A fix to this problem is in development, but has not been regression-tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Product Support Services for more information on the availability of this fix.
Modification Type:MajorLast Reviewed:12/16/2003
Keywords:KB155215
©2003 Microsoft Corporation. All rights reserved.