Sanyo 3-CD-ROM Changer Not Recognized by Windows NT 4.0 (154920)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q154920

SYMPTOMS

When you start a computer with a Sanyo 3-CD-ROM changer, the device may not be recognized by Windows NT 4.0.

CAUSE

This behavior can occur if the device has an older firmware revision that does not work with Windows NT 4.0 reliably.

RESOLUTION

Upgrade the firmware on the Sanyo 3-CD-ROM changer to version 2.13 or later.

MORE INFORMATION

This CD-ROM Changer is on the Windows NT 4.0 Hardware Compatibility List under the name "Torisan (Sanyo) CDR-C3G Changer."

Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kb3rdparty kbHardware KB154920