XCLN: Folder Deleted From Offline Store Removes Online Folder (154607)


The information in this article applies to:

  • Microsoft Exchange Macintosh client 4.0
  • Microsoft Exchange Macintosh client 5.0
  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
This article was previously published under Q154607

SUMMARY

When you configure the Microsoft Exchange client for offline synchronization, the complete mailbox hierarchy is replicated to the offline folder file (OST), even though some of the folders are not configured for offline use. This makes it possible for you to delete a non- replicated folder while working offline. When you start to work online again and synchronization takes place, the non-replicated folder and its contents are deleted from the mailbox.

MORE INFORMATION

This behavior is by product design.

Steps to reproduce:

  1. Start Microsoft Exchange client configured for local replication and choose Connect when prompted for a connection type.
  2. Create a folder called Test and copy several items to it. Make sure this folder is not configured as an offline folder.
  3. Quit Exchange.
  4. Start Exchange Client and choose Work Offline when prompted for a connection type. Notice the Test folder appears to be empty, although it is not.
  5. Delete the Test folder. No error message results. However, the folder is moved to the Deleted Items folder.
  6. Quit Exchange. By default, this will purge the Deleted Items folder and delete the Test folder from the Exchange hierarchy.
  7. Start Microsoft Exchange client and choose Connect when prompted for a connection type.
Results:
The folder hierarchy is automatically synchronized, removing the Test folder and its contents.
Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbusage KB154607
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