Unable to Connect Using a Previously Saved Connection (154606)



The information in this article applies to:

  • Microsoft NetMeeting 2.11 for Windows NT 4.0
  • Microsoft NetMeeting 2.1 for Windows NT 4.0
  • Microsoft NetMeeting 2.0 for Windows NT 4.0
  • Microsoft NetMeeting 3.01 for Windows 95
  • Microsoft NetMeeting 2.11 for Windows 95
  • Microsoft NetMeeting 2.1 for Windows 95
  • Microsoft NetMeeting 2.0 for Windows 95
  • Microsoft NetMeeting 1.0 for Windows 95
  • Microsoft NetMeeting 3.01 for Windows NT 4.0

This article was previously published under Q154606

SYMPTOMS

When you attempt to dial using a saved NetMeeting connection file, any of the following symptoms may occur:

  • NetMeeting may not connect correctly.
  • NetMeeting may connect to a different user than you expect.

CAUSE

This behavior can occur if the saved connection refers to an Internet Protocol (IP) address that is no longer valid for the user you are trying to call.

RESOLUTION

Connect to the directory server again to find the current IP address of the person you want to call.

MORE INFORMATION

Why NetMeeting Might Connect You to a User Different from the Expected One

When you use your Internet browser to click the name of a user listed on a directory server, you have the option to call or to save a connection to anyone logged on to the server. If you choose to save the connection so you can dial it later, NetMeeting creates a file with the information needed to connect to that user.

Many Internet service providers use dynamic host configuration protocol (DHCP). DHCP can assign a different address to a user each time that user connects to the Internet. When you attempt to contact that user at a later time, the IP address saved in the .cnf file may actually be assigned to a different user. If that different user is running NetMeeting, you may unexpectedly connect to that user.

Setting Up an Address That People Can Always Reach from a Saved Connection

Some Internet service providers can provide you with a static IP address. A static IP address allows you to always use the same IP address when you are connected to the network. If someone creates a .uls file to connect to you once you have a static IP address, he or she will be able to connect to you any time you are connected to the network.

Modification Type:MajorLast Reviewed:12/5/2003
Keywords:KB154606