Too Many NAKs" Error When Remote Controlling a NetWare Client (153634)



The information in this article applies to:

  • Microsoft Systems Management Server 1.0
  • Microsoft Systems Management Server 1.1

This article was previously published under Q153634

SYMPTOMS

When you remote control a NetWare client computer, the following error message appears on the Remote Control agent:
Too many NAKs - terminating
When you click OK on the client computer, the Systems Management Server's Quick Viewer window appears white in color with the following error message:
The remote computer has entered a video mode that is only supported by the Remote Control Agent. The Remote Control Agent is not currently running on the Remote Computer.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbnetwork kbRemoteProg kbtshoot KB153634