Helpdesk Displays Incomplete Message On Remote Control (153605)


The information in this article applies to:

  • Microsoft Systems Management Server 1.0
  • Microsoft Systems Management Server 1.1
This article was previously published under Q153605

SYMPTOMS

If USERTSR or USERIPX is not loaded, the Client Help Desk Option application (EDITINI.EXE) in Systems Management Server displays the following incomplete message:
Current setting not available. Remote Control Agent
The following message should have been displayed:
Current setting not available. Remote Control agent not loaded.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbRemoteProg kbtshoot KB153605
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