Error 736 When Connecting to a Windows NT Server Via TCP/IP (152847)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q152847

SYMPTOMS

When you connect from one Windows NT computer to another Windows NT computer using TCP/IP over Point to Point Protocol (PPP), the following error may occur:
Error: Checking network protocol connection TCPIP reported error 736:
The remote computer terminated the control protocol.

When you press F1 for more information on error 736, you find that a PPP network control protocol conversation was started, but was terminated at the request of the remote computer.

CAUSE

The Windows NT PPP server is configured to allocate TCP/IP addresses using dynamic host configuration protocol (DHCP), but there is no DHCP server on the network.

RESOLUTION

To correct this error, perform one of the following steps:
  • Install a DHCP server on the network.

    NOTE: Verify that the DHCP server has a scope that includes IP addresses on the same subnet as that of the network adapter in the Remote Access Service (RAS) server.

    -or-
  • Configure the RAS server to use a pool of IP addresses for PPP instead of DHCP for PPP clients.

    -or-
  • Remove TCP/IP from the RAS server.
Modification Type:MajorLast Reviewed:12/16/2003
Keywords:KB152847
©2003 Microsoft Corporation. All rights reserved.