MSB Earth: ErrMsg: The System Is Unable to Play CD Audio (151450)
The information in this article applies to:
- Scholastic's Magic School Bus series: Explores Inside the Earth 1.0
This article was previously published under Q151450 SYMPTOMS
When you start Magic School Bus Explores Inside the Earth (MSB Earth), you
may receive the following error message:
MSB Earth
The system is unable to play CD Audio. You can continue running this
program but some background audio will not play.
CAUSE
The error message occurs if the appropriate CD Audio device driver
is not installed, or if the audio driver is damaged. This error message
can also occur if the CD Audio device is disabled.
After you receive this error message, the program starts and runs, but
the CD Audio driver must be installed correctly in order for you to hear
all of the audio features in MSB Earth.
RESOLUTIONIf You Are Using Windows 95/98
Use the following steps to verify that the CD Audio Device is installed
and enabled:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click Multimedia.
- Click the Advanced or Devices tab, and then double
click Media Control Devices.
- Click CD Audio Device (Media Control), and then click
Properties.
NOTE: This device is only visible in the list of Media Control
Devices when it is properly installed. - Verify that the Use This Media Control Device option is
selected and that the status of the device is shown as "Status:
Driver is enabled." If the status of the device is disabled, click
the Use This Media Control Device option to enable the
device.
- Click OK.
- If you enabled the device using the steps above, click OK when
you receive the following message:
These changes may not take effect until you restart Windows.
- Click OK to close the Multimedia Properties dialog
box.
- Click Start, click Shut Down, click Restart the Computer, and then click
Yes.
To install the MCI CD Audio driver, use the appropriate method below for
your version of Windows:
Windows 95/98- Click Start, point to Settings, and then click
Control Panel.
- Double-click Add New Hardware.
- In the Add New Hardware dialog box, click Next.
NOTE: If you are using Windows 98, click Next, and then
click Next. - When the Add New Hardware Wizard asks if you want Windows to
search for new hardware, click No, and then click
Next.
- Click Sound, Video And Game Controllers, and then click
Next.
- In the Manufacturers box, click Microsoft MCI. In the
Models box, click CD Audio Device (Media Control), and
then click Next.
- Click Finish to install the driver.
- Restart Windows.
If You Are Using Windows 3.x
If you are using Windows 3.x, use one of the methods described below
to install the MCI CD Audio driver.
Method 1
Install the CD Audio driver from your Windows disks.
Method 2
Install the MCI CD Audio driver from the Magic School Bus Explores
Inside the Earth compact disc:
- In Program Manager, go to the Main group and click
Control Panel. Double-click Drivers.
- Click Add.
- In the List Of Drivers, click Unlisted Or Updated
Driver and click OK.
- In the dialog box where it says, Insert the disk with
the unlisted, updated, or vendor-provided driver in:, type
where D: is the drive letter for your CD ROM, and click
OK.
- Make sure [MCI] CD Audio Driver is selected and click
OK.
The computer should respond with:
Redbook CD Audio Configuration:
One CDROM drive was detected. Installation was complete.
- Click OK.
- Click Close and restart Windows.
After you follow the instructions above, you should be able to run
Magic School Bus Explores Inside the Earth and hear all of the
background music.
MORE INFORMATION
Immediately underneath this error message there is a check box that
reads "don't display this message in the future" and there is a Continue
button and a Cancel button. If you click Continue, the program continues to
run without any difficulty; however, the CD Audio portion (background
music) of the program does not play. If you click Cancel, the application
does not run and you are returned to Windows.
Magic School Bus Explores in the Age of Dinosaurs (MSB Dinosaurs) does not
utilize CD Audio the same way MSB Ocean and MSB Earth do. MSB Dinosaurs
uses wave files for sound output. As a result, MSB Dinosaurs does not
generate the error message described in this article.
Modification Type: | Major | Last Reviewed: | 11/2/2005 |
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Keywords: | kbenv kberrmsg kbmm kbmm kbprb kbsound KB151450 |
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