TMGR: Schedule+ Repeatedly Shows Select Local Schedule Dialog (150674)

SYMPTOMS

If Microsoft Team Manager for team members and Microsoft Schedule+ are installed on the same computer, and if the "Keep copies of tasks in Schedule+" option is enabled, then, when Microsoft Team Manager for team members is started, it attempts to run Schedule+ in the background.

If Schedule+ has never been run before, or if Schedule+ is configured to use a local schedule file that cannot be found, then Schedule+ displays the "Select Local Schedule" dialog box repeatedly until a local schedule file is created or specified, or the option not to use a local schedule file is selected, or until Schdpl32.exe is closed using the Windows task list.

NOTE: Closing Microsoft Team Manager for team members, or clicking the Cancel button in the "Select Local Schedule" dialog box, does not stop the "Select Local Schedule" dialog box from being displayed again.

MORE INFORMATION

The first time Microsoft Schedule+ is run, there are options to create or specify a local schedule file, or to use a schedule file on a mail server instead of using a local one. The problem occurs if Microsoft Schedule+ was never run after it was installed, or if it is configured to use a local schedule file that cannot be found. There is never a problem if Schedule+ is configured to use a schedule file on the mail server; that schedule file is created automatically if it cannot be found.

WORKAROUND

When the "Select Local Schedule" dialog box appears, select the option to create a new local schedule file or the option to specify an existing one. Alternatively, close Microsoft Team Manager for team members, and use the Windows task list to end Schdpl32.exe; then, restart Microsoft Schedule+, and when prompted, select one of the options to create or specify an existing local schedule file, or the option not to use a local schedule file. Then, close Microsoft Schedule+ and restart Microsoft Team Manager for team members. The alternative approach is necessary if a local schedule file is not to be used.

NOTE: To use Microsoft Team Manager for team members without using synchronization to Microsoft Schedule+, start Team Manager for team members, click the Options button, and click to clear the "Keep copies of tasks in Schedule+" option.