OL98: Cannot Dismiss Reminders (149361)
The information in this article applies to:
This article was previously published under Q149361 SYMPTOMS
When you try to dismiss recurring reminders in Microsoft Outlook, you may
continue getting reminder messages about the same appointment and cannot
dismiss the reminders.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression-tested and should be applied only to
systems experiencing this specific problem. If you are not severely
affected by this specific problem, Microsoft recommends that you wait for
the next release of Microsoft Outlook.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information on support costs, please go
to the following address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
Date Version File name
-------------------------------------------
12/18/98 8.5.6017 Outllib.dll
WORKAROUND
Close Outlook, view and delete the calendar entries using the Microsoft Exchange client, close the Exchange client, and then restart Outlook.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
This condition may exist after moving user mailboxes from one server in the
site to another, using Move Mailbox. The above problem can also be seen
without using Move User. In order to apply this fix, each client machine
experiencing the above problem needs the updated Outllib.dll file.
| Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB149361 |
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