CONN: Connection Gateway 1.0b Hangs Delivering Message (148768)


The information in this article applies to:

  • Microsoft Mail Connection Gateway 1.0b
  • Microsoft Mail Connection for PC and AppleTalk Networks 3.2
  • Microsoft Exchange Client 4.0
This article was previously published under Q148768

SYMPTOMS

If the version 1.0b Connection Gateway can not successfully process a message file, it will stop responding and may cause the server to not respond.

If the version 3.2 Mail Connection Gateway can not successfully process a message file, it may generate a badmail file that will be placed in the MACGATE\BADMAIL directory.

CAUSE

The message contains an attachment with the following criteria:
  • Message with attachment that has a long file name created on Macintosh client for the Microsoft Mail for AppleTalk Networks mail server.
  • Message sent to a mailbox on a Microsoft Mail for PC Networks 3.x postoffice through the Mail Connection Gateway.
  • User accesses a mailbox from the Microsoft Exchange Windows 95 client included with Windows 95 using the SFS provider.
  • Message is forwarded to a mailbox on the AppleTalk server through the Mail Connection Gateway.
The Mail Connection Gateway may have difficulty with the name the Windows 95 Exchange clients uses to associate the attachment with the message.

RESOLUTION

For the version 1.0b Connection Gateway, if a file named MSGATE.RDG is located in the MSGATE\STORE\PCTOMAC directory, rename the file and restart the Microsoft Mail Gateway services.

The user accessing the message from the Windows 95 Exchange client can save the attachment and reattach. This will assign an 8.3 name to designate the attachment within the message. An update to the Microsoft Exchange Windows 95 client included with the Microsoft Windows 95 has been released and is available by contacting Product Support Services.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:KB148768
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