XFOR: IMC Mail Arrives in X.400 Address Format (147547)
The information in this article applies to:
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
This article was previously published under Q147547 SYMPTOMS
You address mail to a Microsoft Exchange 4.0 Internet Mail Connector (IMC)
recipient or a Microsoft Exchange 5.0 Internet Mail Service (IMS) recipient
and the message arrives at the destination with the "From:" and "To:"
fields encapsulated in an X.400 address.
CAUSE
Your message is travelling over an X.400 connector before going through the
IMC or IMS.
Once a message reaches a site and the site does not recognize the
originator of the message, the Exchange server will encapsulate the message
in the type of address format that got it to the site in the first place,
in this case, X.400.
WORKAROUND
To work around this problem and keep this encapsulation fom happening, the
Microsoft Exchange Site must be aware of all originators and recipients
that
it handles mail for. You must either configure a Directory Replication
connector or Import the addresses as Custom Recipients. This will allow the
Exchange server to recognize the Originator and Recipients of a message and
not encapsulate it.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 4.0 and 5.0.
This problem was corrected in the latest Microsoft Exchange Server 4.0 and 5.0
U.S. Service Packs. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB147547 |
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