XCLN: Error Selecting Many Addresses from Address Book (147510)



The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
  • Microsoft Exchange MS-DOS client 4.0
  • Microsoft Exchange MS-DOS client 5.0

This article was previously published under Q147510

SYMPTOMS

When you select a large number of addresses from the address book, an hourglass appears. After three minutes the following message appears:
Too many items are selected. Try selecting fewer items.

CAUSE

The Microsoft Exchange client has a three minute timeout value for making large listbox selections. This limit applies to all listboxes. If after three minutes a selection cannot be completed, the above error message will be displayed.

A three-minute delay can occur when selecting a complete address list on a system with a slow network or Remote Access (RAS) connection with as few as 5,500 entries chosen.

WORKAROUND

Make the large selection in smaller increments.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbusage KB147510