XFOR: PC MTA Message Tracking Does Not Log Message Size (147454)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
This article was previously published under Q147454

SYMPTOMS

The Microsoft Mail Connector PC MTA for the Microsoft Mail Connector interchange does not log message sizes in the message-tracking log files.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

When message tracking is enabled, tracking log files are written to the following location: 
   Exchsrvr\Tracking.log

The tracking logs are tab-delimited text files that are best displayed in Microsoft Excel. The file name of each tracking log corresponds to the date of messages tracked for that particular log file. For example, if a message is sent through the MSMI on May 14, 1997 and message tracking is enabled, a tracing log file is created with the following file name: 
   19970514.log

The component that logs a particular entry in the message-tracking log is located in the fourth column, or column "D" in Microsoft Excel. For the PC MTA, the component name will be the name defined for the PC MTA by the administrator when the Microsoft Mail Connector was configured.

The message size should be logged in the ninth column or column "I" in Excel. In versions 4.0, SP1, SP2, SP3, SP4 and version 5.0, the message size logged for any message going through the PC MTA will be 0 bytes.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbfix kbusage KB147454
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